Troubleshooting Guide

Encountering technical issues? Our troubleshooting guide helps you quickly resolve common problems like login errors, syncing issues, and connectivity glitches. Follow these steps to get back to work efficiently.

1. Fix Login and Sign-In Problems

If you're unable to sign in to your Ration account, try the following:

Check Your Credentials

• Ensure you're entering the correct email and password.
• Check for caps lock or keyboard layout issues.
• If you forgot your password, click "Forgot Password?" to reset it.

Clear Cache & Cookies

• If login issues persist, clear your browser cache and cookies.
• Try logging in using a different browser.

Address Connectivity or Network-Related Errors

Having trouble connecting to Ration? Follow these steps:

Check Your Internet Connection

• Ensure you have an active internet connection.
• Restart your Wi-Fi router or switch to a different network.
• If using a VPN, try disabling it temporarily.

Fix Slow or Unresponsive Ration Services

• Check Ration's status page for possible outages.
• Restart the Ration app or refresh your browser.
• Try using a different device to rule out local issues.

If the issue persists, you can:

• Submit a ticket for personalized support.